Since opening in 1992, the Munich Airport has been one of the busiest airports in Europe as well as number two in Germany, and today it is an important international air traffic hub. As a “full service operator,” the airport offers services in all areas of airport management. Whether checking in passengers, displaying departure and arrival times, or coordinating aircraft movements, airport operations are unthinkable without IT. The Munich Airport is a pioneer in this area and the first airport in the world to be ISO 20000 certified, which is the international standard for IT service management.
The Success Story
The IT department at Munich Airport is constantly confronted with new requirements as a result of day-to-day operations, and it has to react flexibly. The broad project portfolio requires clear mapping from project implementation to completion.
Logistics, Transport, and Traffic
Clarity PPM (CA PPM) maps the project management methodology in a software solution and provides a comparison of planned and actual costs.
With Clarity PPM, the Munich Airport can map the project portfolio perfectly with a high level of user acceptance. itdesign ensures consistently high benefits through continuous development of the existing software as well as the development of new applications.
All Project Costs at a Glance
Project Mapping from Proposal to Successful Completion
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