In cooperation with our US-American partner Rego Consulting, we support Clarity customers with complex requirements in their transition to a hosting model. In this project, we migrate a set of SaaS customers from Broadcom’s current infrastructure to cloud servers at Amazon Web Services (AWS), which are operated in Germany. While we take care of the support of European Clarity SaaS customers, Rego Consulting is responsible for those in the American and Asian region.
itdesign Takes Care of Hosting for European Clarity Customers
itdesign cooperates with PPM Global Alliance Partner Rego Consulting and transfers Clarity SaaS customers from Broadcom’s infrastructure to an AWS hosting model.
Collaborative Relationship between Rego Consulting and itdesign
We are very pleased about the cooperation with Broadcom and Rego. With our comprehensive SaaS expertise, we can help achieve common goals, minimize risks for Clarity customers and modernize their infrastructures. Thanks to the cooperation, Clarity customers will receive the highest level of professional service.
CEO, itdesign GmbH
Benefits of itdesign’s Hosting for Clarity Customers
All-Round Hassle-Free Package
You get everything from one single source: hosting, technical support, and optimization of your system.
You get the highest level of professional SaaS service and support and benefit from our expertise in cloud computing.
You have the ability to access your system anywhere and anytime by leveraging VPN access.
Our hosting offers maximum flexibility in terms of upgrades and updates.
Scalability and Efficiency
We can scale your system according to your number of users.
About Rego Consulting
Rego Consulting is a US-American company specializing in PPM consulting. The company is based at its headquarters in Centerville, Utah (US) and has approximately 200 employees. Like itdesign, Rego Consulting is a Tier 1 partner of the software manufacturer Broadcom and offers services for Clarity customers primarily in North America and Asia.
Are You Interested in Our SaaS Offering?
We would be happy to see what a customized hosting solution for your Clarity system with itdesign might look like and answer any of your questions.Contact us now
FAQs – Frequently Asked Questions
Why does itdesign serve and support Broadcom’s SaaS customers?
Broadcom hosts Clarity SaaS customers in the Google Cloud. However, some customers with scheduling or resource challenges transitioning to Broadcom’s standard environment wish to be hosted on other servers. Others have very complex requirements in terms of hosting (e.g. multiple interfaces, complex configurations). Our service is designed exactly for these customers. As an expert in the field of SaaS service and support, we are the right people to contact. A regional division further guarantees the proximity to SaaS customers.
Are there any changes for on-premise customers?
Nothing changes for on-premise customers as they will continue to be served by Broadcom. Of course, these customers can also consider a hosting solution from itdesign at any time.
Who is my primary point of contact when having support issues?
The infrastructure and application experts of itdesign will be your contact persons for all support topics and problems concerning the hosting. We are also happy to take care of the technical support and optimization (application management).
Who can use the SaaS offer from itdesign?
Every Clarity customer in Europe can use our itd Clarity SaaS offering. We would be happy to conduct a Security & Hosting Assessment to see what a customized hosting solution for your Clarity system with itdesign might look like and answer your questions about our services.
Is our data secure?
You do not need to worry about data security, because we attach great importance to your information security. That is why the itdesign SaaS offer for Clarity has been certified according to ISO/IEC 27001:2013 since August 2019. Your data is stored on servers and databases hosted in Germany at Amazon Web Services (AWS).
Do I have additional effort due to the SaaS migration?
The SaaS migration does not cause any significant additional effort for the customer. On the contrary: Hosting on AWS servers and databases simplifies your processes, provides more flexibility and increases the efficiency of your company.