Wir freuen uns auf Ihre Nachricht an itdesign

News

itdesign Takes Care of Hosting for European Clarity Customers

itdesign cooperates with PPM Global Alliance Partner Rego Consulting and transfers Clarity SaaS customers from Broadcom’s infrastructure to an AWS hosting model.

12.10.2020

Partner, Clarity

Collaborative Relationship between Rego Consulting and itdesign

In cooperation with our US-American partner Rego Consulting, we support Clarity customers with complex requirements in their transition to a hosting model. In this project, we migrate a set of SaaS customers from Broadcom’s current infrastructure to cloud servers at Amazon Web Services (AWS), which are operated in Germany. While we take care of the support of European Clarity SaaS customers, Rego Consulting is responsible for those in the American and Asian region.

Interested in Our SaaS Offering?

Take advantage of our Security & Hosting Assessment for your Clarity system.

Contact us now

We are very pleased about the cooperation with Broadcom and Rego. With our comprehensive SaaS expertise, we can help achieve common goals, minimize risks for Clarity customers and modernize their infrastructures. Thanks to the cooperation, Clarity customers will receive the highest level of professional service

Dr. Jörg Leute

CEO, itdesign GmbH

Benefits of itdesign’s Hosting for Clarity Customers

Increased Data Security

Your system is maintained at an AWS data center in Germany. Thanks to our ISO certification, the security of your data is ensured.

All-Round Hassle-Free Package

You get everything from one single source: hosting, technical support, and optimization of your system.

Premium Support

You get the highest level of professional SaaS service and support and benefit from our expertise in cloud computing.

VPN Access

You have the ability to access your system anywhere and anytime by leveraging VPN access.

Added Flexibility

Our hosting offers maximum flexibility in terms of upgrades and updates.

Scalability and Efficiency

We can scale your system according to your number of users.

About Rego Consulting

Rego Consulting is a US-American company specializing in PPM consulting. The company is based at its headquarters in Centerville, Utah (US) and has approximately 200 employees. Like itdesign, Rego Consulting is a Tier 1 partner of the software manufacturer Broadcom and offers services for Clarity customers primarily in North America and Asia.

Are You Interested in Our SaaS Offering?

We would be happy to see what a customized hosting solution for your Clarity system with itdesign might look like and answer any of your questions.

Contact us now

FAQs – Frequently Asked Questions

Why does itdesign serve and support Broadcom’s SaaS customers?

Broadcom hosts Clarity SaaS customers in the Google Cloud. However, some customers with scheduling or resource challenges transitioning to Broadcom’s standard environment wish to be hosted on other servers. Others have very complex requirements in terms of hosting (e.g. multiple interfaces, complex configurations). Our service is designed exactly for these customers. As an expert in the field of SaaS service and support, we are the right people to contact. A regional division further guarantees the proximity to SaaS customers.

Are there any changes for on-premise customers?

Nothing changes for on-premise customers as they will continue to be served by Broadcom. Of course, these customers can also consider a hosting solution from itdesign at any time.

Who is my primary point of contact when having support issues?

The infrastructure and application experts of itdesign will be your contact persons for all support topics and problems concerning the hosting. We are also happy to take care of the technical support and optimization (application management).

>>> Learn more about features and benefits of our SaaS offer

Who can use the SaaS offer from itdesign?

Every Clarity customer in Europe can use our itd Clarity SaaS offering. We would be happy to conduct a Security & Hosting Assessment to see what a customized hosting solution for your Clarity system with itdesign might look like and answer your questions about our services.

>>> Contact us now

Is our data secure?

You do not need to worry about data security, because we attach great importance to your information security. That is why the itdesign SaaS offer for Clarity has been certified according to ISO/IEC 27001:2013 since August 2019. Your data is stored on servers and databases hosted in Germany at Amazon Web Services (AWS).

>>> View certificate

Do I have additional effort due to the SaaS migration?

The SaaS migration does not cause any significant additional effort for the customer. On the contrary: Hosting on AWS servers and databases simplifies your processes, provides more flexibility and increases the efficiency of your company.

Share this post

I Look Forward To Your Message!

Paul Krauss

Account Manager PPM

+49 7071 3667 60
ppm@itdesign.de

Contact