We have already talked about how collaborating with your internal IT department can be tedious and that things do not always progress as quickly as you would like. But even if you have partially or completely outsourced your IT, things do not always run smoothly. On the contrary, it can be just the opposite.
Having an On-Premise installation means that you typically work with a number of different service providers. You have a database admin, network operator, infrastructure operator, server admin, and a user access point, among other things. Often when you have a concern, it is difficult to determine who to contact. Or worse: Nobody wants to take responsibility or nobody feels responsible. More often than not, the buck is passed to the next contact person. You have to go through a long rigamarole before getting what you need. In the end, it is still up to you to complete a lot of what needs to get done. Instead of getting the best out of the application and the projects at your company, you are also responsible for managing the operational side as well.
That is where, as an application manager, you can benefit immensely from itdesign Clarity SaaS: You can replace numerous contact persons and service providers with a single point of contact. itdesign takes over all the services related to the operation and hosting of your application. Thanks to our many years of experience implementing, further developing, and supporting Clarity, we are also available to help you with all other matters relating to your system.